Our Guarantees

At Ocean Toys, your satisfaction and peace of mind are our top priorities. That’s why we proudly stand behind every purchase with the following guarantees:

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✅ 100% Satisfaction Guarantee

We want you to love your order! If you're not satisfied, contact us within 30 days of delivery and we’ll do our best to make it right — whether that means a replacement, store credit, or a refund.

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✅ Quality Assurance

All our toys are carefully selected and inspected to meet high standards of quality and safety. If you receive a defective or damaged item, let us know — we’ll replace it or refund you immediately.

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✅ Fast U.S. Shipping

We process orders in 1–2 business days and deliver within 3–5 business days across the USA. You'll also receive tracking info so you can follow your order every step of the way.

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✅ Safe & Secure Checkout

Your information is protected with secure SSL encryption. We never store or share your payment details.

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✅ Responsive Customer Support

Have a question or issue? Our support team is here to help. Just reach out via our Contact Us page, and we’ll respond as soon as possible.